I’ve scaled CS from $1M to $300M ARR, backed breakout startups, and advised early-stage founders. Here, I share how AI is reshaping GTM, how CS is evolving, and what it takes to build a truly customer-centric company.
I’ve scaled CS from $1M to $300M ARR, backed breakout startups, and advised early-stage founders. Here, I share how AI is reshaping GTM, how CS is evolving, and what it takes to build a truly customer-centric company.
The number of free subscribers for Founder-Led Customer Success over time since it was added to the directory.
SaaStr AI. The top insights, lessons and learnings on how to scale faster in businesss software in the Age of AI.
Deeply researched product, growth, and career advice for product leaders, founders, and ambitious builders.
GTMnow is a business and tech media company. Build, scale and invest with the best minds in tech. The media brand of VC firm, GTMfund - sharing the how and who behind company growth.