The Operator's Toolkit

The Operator's Toolkit

About the Substack

I write about leadership, management, and building operational efficiency, focusing on lessons I've learned over my years growing ops teams at venture-backed startups.

About Rachael Harnish

I've led cross-functional teams across a wide variety of functions and at seed through IPO-stage startups. I write about Operational Efficiency, Leadership, and Management best practices. Reach out to collaborate at [email protected]