For people working in charities who want to make change happen.
Get practical ideas, honest reflections and useful tools on user research, innovation and service design - with inspiration from across the charity sector and beyond.
I work with charities and agencies to deliver research, innovation and service design support that informs campaigns, develops products and strengthens digital strategy.
Confident facilitation in real time. Twice-a-month tips for facilitators and agile coaches who want to lead the room — not just the agenda.
Counterintuitive advice on running and growing a Small Business by someone who's been running one for 14 years. This podcast and blog is my hobby.