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Building great customer experiences is my passion. Former Comcast VP, Digital Experiences. Senior strategy consultant to many Fortune 500 companies and startups.
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Marketing Is Changing. Here's my weekly insight into how AI-powered Personalization can really grow your business. And you can do that today.
Fresh ideas and insights to Do Good by Doing Better, and to up your impact one act at a time, as we explore the intersections of media, technology, business, leadership, and innovation.
Thoughts on digital Government Experience (GX) developments from the GX Foundry team at Franklin County Data Center (FCDC) in Columbus, Ohio.
In business, culture eats strategy. In government, culture eats policy. Here we'll talk about the problems of state capacity (government's ability to achieve its policy goals) and how to fix them. From the author of Recoding America.
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