Blake's Customer Connection

Blake's Customer Connection

About the Substack

I teach you how to win with customer experience

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• Public posts, podcasts, newsletters

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• Weekly videos
• Weekly customer experience tips
• Paid-only columns

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• $108 a year
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About Blake Morgan

Blake Morgan was called The Queen of Customer Experience by Meta. She's the author of three books on customer experience. She's the host of The Modern Customer Podcast, and is happily married, with two amazing kids.